Deze website maakt gebruik van cookies. Waarom? Klik hier voor meer informatie.

Sluiten

Team lead customer care German/English

Vacancy at: Vertrouwelijk
Education level: MBO
Publication date: 26 October 2021
Hours per week: 35
Salary: Indication per month
€ 2900 - 3460 per month € 19.12 - 22.81 per hour
Vacancy number: 26068
Interesting for you
  • Reiskostenvergoeding

Job description

You found this vacancy, gut gemacht! You are passionate about customer care and when you talk, everyone listens because you can inspire, motivate and engage people like a rockstar. You are also fluent in German and English and you have experience working as a Team Lead or Supervisor. Does this sound like you? Apply today and change the world of health and well-being tomorrow!

Manpower is looking for remote team leads customer care in the Netherlands.

You will be a proud ambassador of the company. Your responsibilities as Team Lead customer care will include to:

  • Motivate and support the team to develop positive relationships with customers to provide excellent customer service
  • Develop a high performing team
  • Resolve complex customer queries and complete follow-up actions
  • Work with IT-systems to process customer orders and queries
  • Assist with recruitment for the customer care department

What’s in it for you

  • Gross salary between €2.900,- and €3.460,- per month
  • Free access to E-learning platform Manpower Academy
  • Full-time job of 35 to 40 hours a week
  • Direct contract with our client


About the company

The company you will work for stands for high quality health. They are a supplier of dietary and nutritional supplements and organic skin care. The company you will work for values their employees and also value fun at work! When you join this company, you will work for a unique company with lovely, kind and generous people. Your office will probably be just how you like it, since you will work from your home office!

We can’t give you any more information about the organization. When you have progressed in your application we’ll be happy to share more information with you.

Working hours

In this full-time position you will work from Monday till Friday and, at least twice a month, on Saturdays.



Requirements

  • A mbo/EQF degree or higher
  • At least one year of experience working as a Team Lead or Supervisor
  • Fluent in German and English, both spoken and written
  • Availability of at least 35 hours per week
  • Ability to take ownership and drive team engagement

 

Do you live near Rotterdam, Den Haag, Amsterdam, Utrecht, Groningen or anywhere in the Netherlands? In this position you will work from home. We encourage people from all cities to apply for this job.
 

Do you meet the job requirements and are you interested in this position? Apply today and Manpower will contact you within two working days!