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Training manager Zapp Amsterdam

Vacancy at: Quick Commerce Ltd
Education level: HBO
Publication date: 13 September 2021
Hours per week: 40
Salary: Indication per month
€ 3000 per month € 17.31 per hour
Vacancy number: 23937
Interesting for you
  • Travel Allowances

Job description

Do you know what makes a training session engaging and fun? Then Zapp is looking for you! You might just be the new training manager in Amsterdam who ensures that all employees are trained on Zapp’s Customer Obsession Culture. This dedication sets Zapp apart from other companies and ensures high customer satisfaction rates! Your hard work and knowledge will be rewarded with a gross salary of €3,000.- per month. Are you interested? If so, keep reading and apply today!
Manpower is looking for a training manager for Zapp in Amsterdam.

Please note: you will receive a direct contract with Zapp! 
In your role of training manager you will be the ambassador for Zapp’s Customer Obsession Culture. You ensure that fulfilment staff has all necessary knowledge, skills and processes to delight Zapp’s customers on a day to day basis. You will be responsible for planning, organizing and delivery induction and training sessions for all new employees. You will coach new and existing location managers, supervisors and associates about the importance of Zapp’s customer obsessed attitude. Your working day will also consist of the following activities:

  • Developing and improving training materials and gathering feedback on materials
  • Supporting new location launches by developing materials and delivering training
  • Researching and developing new training techniques and strategies to make training more time-efficient, memorable and fun
  • Developing and updating the training log
  • Working with stores to improve results in conjunction with the area manager
What’s in it for you?
  • Gross salary of €3,000.- per month
  • Direct contract with our client
  • Reimbursement of travel costs
  • 3% pension contribution by Zapp and an equity package
  • Free access to online learning platform Manpower Academy
  • Full-time job of 40 hours a week
  • 25 holidays per year on top of all bank holidays

About the company

You will be working at Zapp, a hyper-growth venture that recently settled in the Netherlands. Zapp delivers more than 1,000 essential items and groceries to customers within minutes. Launching in London in 2020, Zapp wants to disrupt the future of global convenience retail with their excellent customer experience and super-fast delivery. Zapp wants to extend its team and would love to welcome you in their fast-paced environment.
Working hours
The working hours in this full-time position are during regular office hours.


  • A Bachelor’s degree (or equivalent) or higher 
  • At least three years of training delivery experience, for instance as a training manager, talent development trainer of similar
  • Great communication skills, in person as well as over the phone and in writing
  • Excellent presentation skills and able to speak confidently in front of a crowd
  • Availability of 40 hours per week
  • Experience with creating training materials is a bonus, but not mandatory!

Preferably, you live in or near Amsterdam, Hoofddorp, Haarlem or Zaandam.

If you meet the requirements mentioned above and you are interested in the position, please apply! Manpower will contact you within two working days to discuss your application.