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Customer service representative Geleen

Vacancy at: Vertrouwelijk
Education level: HBO
Publication date: 28 April 2021
Hours per week: 40
Salary: Indication per month
€ 3010 - 4302 per month € 17.37 - 24.82 per hour
Vacancy number: 21402
Interesting for you
  • Pension Scheme
  • Travel Allowances
  • Working From Home Possible

Job description

If you have an excellent command of the English language and you are customer-oriented then we are glad that you came across this vacancy! For our client, a scientific organization located in Geleen, we are looking for a customer service representative. In this position you will engage with customers. Do you want to know exactly what this means and what we can offer? Then keep on reading!

Employment agency Manpower is looking for a customer service specialist for a client in Geleen.

As a customer service representative you are the first point of contact. In this position you ensure a high level of service and in practice this means that you are responsible for the following tasks:

  • Processing incoming orders and handling order changes
  • Managing back-orders
  • Monitoring order blocks and ensuring timely release
  • Mastering data maintenance
  • Communicating and cooperating with several internal stakeholders such as account managers


What’s in it for you?

  • Gross salary between €17.37 and €24.82 per hour
  • Reimbursement of travel costs of €0.13 per kilometre
  • Pension accrual via Manpower after 26 weeks of work
  • Full-time job for 40 hours a week
  • A laptop and mobile phone so you can work from home
  • Employment contract via Manpower
  • Free access to e-learning platform Manpower Academy


About the company

Your future employer is a scientific organization and that makes healthy ingredients and sustainable raw materials for products and objects for everyday use. You will be contributing by providing excellent customer service!

At the moment, we can’t give you any more information about your new employer. After you have reached the next step in the application process, we will be happy to tell you more about the company!

Working hours
In this full-time position, you will be working Monday through Friday from home during regular office hours. Once permitted in light of the current COVID-19 measures the office in Geleen will be the main location for this position.



Requirements

  • A Bachelor’s degree in Supply Chain Management, International Business or similar with at least three years’ experience working as a customer service representative, help desk advisor, customer support agent or a similar position

or

  • An intermediate vocational education level 4 (mbo-4) with at least five years’ experience working as a customer service representative, help desk advisor, customer support agent or a similar position


In addition to one of these, you also bring the following:

  • Excellent command of the English language due to the international nature of the organization
  • Experience with working with SAP
  • Availability of 40 hours per week
  • A good command of the Dutch language is a plus


Living in or near Geleen, Sittard, Heerlen or Maastricht is a bonus, but not mandatory.

Do you meet the above-mentioned requirements? Reply now and we will contact you within two working days!