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Technical support specialist Medtronic Heerlen

Vacancy at: Medtronic
Education level: HBO
Publication date: 31 March 2021
Hours per week: 40
Salary: Indication per month
€ 2199 - 2199 per month € 12.69 - 12.69 per hour
Vacancy number: 20623
Interesting for you
  • Additional Training Budget
  • Travel Allowances
  • Access to Studytube

Job description

Do you have an excellent command of the English language? Are you in the possession of a bachelor's degree or higher? Then this might be a vacancy for you! In this role, you'll be providing technical answers to customers and coworkers. In exchange for your hard work and full-time availability, Medtronic offers you a salary of €2,199 per month, plus pension accrual and travel costs reimbursement. Sounds interesting? Then please read along and find out more about this vacancy!


Employment agency Manpower is looking for a technical service specialist for Medtronic in Heerlen.


In this position, your responsibility is to provide administrative support for technical support activities. This includes support of day-to-day activities within your department related to execution, handling, and coordinating of various processes.

You can also expect to perform the following working activities:

  • Providing process and system support
  • Providing operational support on technical service process
  • Performing standard troubleshooting tasks for connectivity between devices and database
  • Registering administrative tasks related to service requests


What's in it for you?

  • Gross salary of €2,199 per month
  • A temporary job
  • Reimbursement of travel expenses at €0.19 per kilometer
  • A full-time job of 40 hours a week
  • A chance to work for an innovative company
  • Pension accrual through Manpower after 26 weeks of work
  • Free access to E-learning platform Studytube via Manpower

About the company

Medtronic aims to change and improve healthcare across the globe by pushing the boundaries of technology, services, and therapies. As a company that challenges itself to make every day better than the day before, Medtronic helps alleviate pain and extends the lives of people all over the world.


Originally a medical repair company, Medtronic was founded in 1949 and is now among the largest medical technology companies worldwide. With more than 89,000 currently employed by Medtronic, hospitals, physicians, and patients in over 155 countries depend on services and solutions provided. The European Operations Centre for Distribution and Shared Services in Heerlen is where you will be working.


Do you want to make a positive difference in thousands of people's lives and take healthcare to the next level? If so, Medtronic might be the company for you!


Working hours

The working hours in this position are during normal office hours. 


  • Minimal EQF level 5 or HBO/Bachelor's degree
  • At least two years of experience as a technical service specialist, technician, service specialist,  or in a similar role or previous experience due to an internship
  • Excellent command of the English language and preferably Dutch as well
  • Knowledge of SAP, Siebel, Service Now, and Excel
  • Experience with cloud-based systems, apps, and basic IT troubleshooting is a plus!
  • Availability of 40 hours per week


Living in or near Heerlen, Kerkrade, Hoensbroek or Voerendaal is preferable but not mandatory!