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Customer Service Specialist French Dow Terneuzen

Vacancy at: Dow Chemical
Education level: HBO
Publication date: 01 March 2021
Hours per week: 40
Salary: Indication per month
€ 2400 - 3200 per month € 13.85 - 18.46 per hour
Vacancy number: 19173
Interesting for you
  • Pension Scheme
  • Travel Allowances
  • Access to Studytube

Job description

Does being a customer service specialist within a big chemical company sound exciting to you? Do you like building and maintaining relationships with customers? Then this is your chance, because Dow is offering you a job as a customer service specialist! The job comes with a maximum salary of €3,200 per month, plus travel cost reimbursement and pension accrual. If you are interested to learn more about this position, keep reading and discover if you're the perfect fit!

Employment agency Manpower is looking for a customer service specialist with an excellent command of the French language for Dow in Terneuzen.

The tasks you will be performing as a customer service specialist are:

  • Executing order entry processes and managing order fulfilment processes
  • Strengthening relationships with customers
  • Coordinating customer accounts activities that are assigned to you
  • Contacting various departments within Dow for further inquiries
  • Supporting commercial strategies with Dow customers across multiple businesses


What’s in it for you?

  • Gross salary between €2,400 and €3,200 per month
  • Pension accrual through Manpower after 26 weeks of work
  • Reimbursement of travel expenses at €0.19 per kilometre, plus full reimbursement of Westerschelde tunnel expenses
  • Full-time job of 40 hours a week
  • Fixed term Manpower contract at Dow
  • Free access to Manpower's E-learning platform Studytube


About the company

Dow is an international organization driven by science and technology. The Dow plant in Terneuzen develops and produces basic chemicals, which are distributed to clients in more than 160 countries across the globe. Safety is of paramount importance at Dow; you will be working with personal protective equipment (PPE) on the plant. Dow also values diversity within its teams. In 2020 Dow was recognized as a Top Employer, in part because of their support of local initiatives such as public events and environmental projects.

Working hours
In your role as a customer service specialist, you will be working Monday through Friday during regular office hours.



Requirements

  • A Bachelor’s degree or EQF level 6 (or higher)
  • An excellent command of the English and French language (at least C1 level according to the Common European Framework of Reference for Languages), due to contact with English and French speaking shareholders
  • Availability of 40 hours per week
  • A valid Dutch work permit that is valid for at least nine months or EU nationality
  • A Certificate of Good Conduct (Verklaring Omtrent Gedrag or VOG) that shows you don’t have a criminal record

Living in or near Terneuzen, Goes, Middelburg or Hoek is a bonus, but not mandatory!