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Customer service representative Geleen

Vacancy at: DSM
Education level: HBO
Publication date: 01 March 2021
Hours per week: 40
Salary: Indication per month
€ 3210 - 4420 per month € 18.52 - 25.50 per hour
Vacancy number: 4619
Interesting for you
  • Additional Training Budget
  • Travel Allowances

Job description

Speaking German, English and Dutch is something that comes naturally to you. You also enjoy helping people and that’s why you have chosen a career in customer service. If we just described you, Manpower has the perfect job for you! We are looking for a customer service representative for a scientificcompany based in Geleen. Your hard work will be rewarded with a gross salary between €18.52 and €25.50 per hour and many more benefits. Are you interested to learn more about this position? Then keep on reading!

Employment agency Manpower is looking for a customer service representative for a scientific company  in Geleen.

Please note: this is a temporary job for six to twelve months.
 
What will you be doing? 
In the role of customer service representative you will be in charge of all day-to-day order activity tasks. These include customer orders, maintaining the master data and acting as the first point of contact for German-speaking clients. These clients will ask all sorts of questions about their deliveries, orders and other topics. It is your responsibility to consult clients and making sure they end the phone call with a smile and with all their questions answered. Your future working day will consist of:

  • Processing incoming orders
  • Handling and entering order changes
  • Managing back-orders
  • Monitoring order places and ensuring timely release 
  • Maintaining customer master data

What’s in it for you? 
  • Gross salary between €18.52 and €25.50 per hour
  • Reimbursement of travel costs of €0.13 per kilometre
  • Pension accrual via Manpower after 26 weeks of work 
  • Working at an international company
  • Full-time job for 40 hours a week 
  • Temporary job for six to twelve months 
  • Free access to online learning platform Studytube via Manpower 


About the company

You will be working at an international scientific company based in Geleen, Limburg. Your new employer specializes in nutrition, health and sustainable living solutions. Their mission is creating brighter lives for everybody. Alongside your team you will be responsible for excellent customer service.

At the moment, we can’t give you any more information about your new employer. Later on in the application process, we will be happy to tell you more about the company.

Working hours 
In this full-time position, you will be working Monday through Friday during regular office hours. 

Requirements

A Bachelor's degree in Supply Chain Management, International Business or similar, and at least three years of experience working in customer service

OR

An EQF level 4 or mbo-4 degree or higher, and at least five years of experience in customer service 

You should also meet the following requirements:

  • Excellent command of English, Dutch and German, because you will be speaking to English-, Dutch- and German-speaking clients
  • Experience with working with SAP 
  • Availability of 40 hours per week

Living in or near Geleen, Sittard, Heerlen or Maastricht is a bonus, but not mandatory.

Do you meet the requirements mentioned above? Reply today and Manpower will contact you within two working days!