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Customer service specialist Dow Chemical Terneuzen

Vacature bij: Dow Chemical
Opleidingsniveau: HBO
Publicatiedatum: 25 september 2020
Uren per week: 40
Salaris: Indicatie per maand
€ 2400,00 - 3200,00 per maand € 13,87 - 18,50 per uur
Vacaturenummer: V-0039816
Interessant voor jou
  • Reiskostenvergoeding
  • Pensioenregeling
  • Extra studie- en opleidingsbudget

Dit ga je doen

Does being a customer service specialist at an international chemical company sound exciting to you? Do you like building and maintaining relationships? And do you also speak German and Polish as well? Now is your chance! Dow Chemical offers you a job that comes with a maximum salary of €3,200 per month, plus travel cost reimbursement and pension accrual. If you are interested to learn more about this position, keep reading and discover if you're the perfect fit!

Employment agency Manpower is looking for a German- and Polish-speaking customer service specialist for Dow Chemical in Terneuzen.

The tasks you will be performing as a customer service specialist are as follows:

  • Executing order entry processes and managing order fulfilment processes
  • Strengthening relationships with customers and coordinating customer accounts activities that are assigned to you
  • Contacting various departments within Dow Chemical for further inquiries
  • Supporting commercial strategies with Dow customers across multiple businesses

What’s in it for you?
  • Gross salary between €2,400.- and €3,200.- per month
  • Reimbursement of travel expenses at €0.19 per kilometre with a maximum of 75 kilometres, plus full reimbursement of Westerschelde tunnel expenses
  • A full-time job of 40 hours a week
  • Pension accrual through Manpower after 26 weeks of work
  • Long term assignment, fixed-contract at Manpower
  • Possibility of a contract at Dow in the long run
  • Free access to E-learning platform Studytube via Manpower


Hier ga je werken

About the company
The Dow Service Centre in Terneuzen, which employs more than 1100 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre located in the Terneuzen Diamond Centre near the Dow Chemical plant. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India in a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities.

In 2020, Dow was recognised as a Top Employer! The company supports local initiatives such as public events, festivals and nature-related projects.

The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious and enterprising colleagues.

Working hours
In the role of full-time customer service specialist, you will be working Monday through Friday during regular office hours.

Dit neem je mee

Job requirements

  • EQF level 6 or a bachelor’s degree or higher
  • Excellent command of the English language (at least C1 level, according to the Common European Framework of Reference for Languages)
  • Excellent command of the Polish and preferably the German language (at least C1 level, according to the Common European Framework of Reference for Languages)
  • A valid Dutch work permit with a duration of at least nine months or EU-citizenship
  • Ability to apply for a Code of Good Conduct (Verklaring Omtrent Gedrag or VOG)
  • Availability of 40 hours per week

Living in or near Terneuzen, Hoek, Middelburg or Bergen op Zoom is a bonus, but not mandatory!

The application process
  • Apply online via the “Solliciteer direct” button
  • To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and Dow Chemical


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