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Customer service representative Swedish Amazon The Hague

Vacature bij: Amazon
Opleidingsniveau: MBO
Publicatiedatum: 10 juni 2020
Uren per week: 40
Salaris: Indicatie per maand
€ 1990 per maand € 11,50 per uur
Vacaturenummer: V-0037789

Dit ga je doen

Working for Amazon means helping customers throughout the world. As a customer service representative you will be engaging with them on social media. Not only do you know exactly how to help customers online, but you also have great English and Swedish language skills. That’s why you are offered a gross salary of €11.50 per hour to go online for Amazon and help the customers out! Interested? Please read along and apply today!

Employment agency Manpower is looking for a customer service representative for Amazon in the Hague.

Hitting the right tone of voice on social media for you is like hitting a home run. Interacting with Swedish and English speaking people is the thing you do best. That’s why your working activities consists out of:

  • Answering customer questions and feedback via Facebook, Twitter and Instagram (it won’t be the first time a tweet of you goes viral)
  • Managing content on social media when necessary
  • Executing risk management
  • Escalating urgent topics and changing customer behavior
  • Responding to problems and engaging with positive feedback
  • Cooperating with customer service teams of Amazon worldwide
 
What’s in it for you?
  • Gross salary of €11.50 per hour
  • Reimbursement of travel costs of €0.19 per kilometre
  • Allowance of 50% for working on Sunday and 100% allowance on holidays
  • Pension accrual via Manpower after six months’ work
  • Free access to E-learning platform Studytube via Manpower
  • Full-time job of 40 hours a week
  • Opportunity to apply for a permanent contract
  • A job for a longer period of time


Hier ga je werken

About the company
Amazon, the biggest online retailer in the world, is one of the first companies to start selling goods online. The company culture is characterized by four principles: attention to customers as opposed to the competition, passion for innovation, operational determination and long-term focus. Amazon operates internationally and remain front runners when it comes to digitalization. Trial and error remains a crucial part in their operations, in short: it is a huge organization with the heart of a start-up.

Working hours
The working hours in this position are between 7.00 to 15.45 hrs and 10.15 to 19.00 hrs.
 
This is Manpower 
There are benefits to working through employment agency Manpower! First of all, we will contact you shortly after you apply for one of our vacancies. This means you can start your new job as soon as possible. You will also get free access to Studytube, our online training platform. Here you can develop new skills or brush up on your old ones to keep yourself in tip-top shape for tomorrow’s job market! After working via Manpower for six months, you will also start accruing pension.

Dit neem je mee

  • Job requirements 
  • Good command of the Swedish and English language
  • Excellent writing skills in both Swedish and English
  • At least six months of experience working as a customer service agent, customer care employee, helpdesk employee or similar
  • Experience working with social media, such as Facebook, Twitter and Instagram
  • Availability of 40 hours per week
  • Excellent skills in Microsoft Office, e-mail and chat
 
You preferably live in the Hague, or nearby in places like Delft, Zoetermeer, Wassenaar or Leiden. Are you a perfect fit for this job? Wait no longer and apply today!

How to apply
  • Apply online using the “Solliciteer direct” button
  • Fill in the questionnaire that appears directly after logging in and adding a short cover letter (without your answers to the questionnaire we can’t consider your application)
  • Manpower contacts you for a phone or live interview


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