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Customer Service Specialist German - Italian Dow Chemical Terneuzen

Vacature bij: Dow Chemical
Opleidingsniveau: HBO
Publicatiedatum: 13 mei 2020
Uren per week: 40
Salaris: Indicatie per maand
€ 2400,00 - 3200,00 per maand € 13,87 - 18,50 per uur
Vacaturenummer: V-0036893
Interessant voor jou
  • Reiskostenvergoeding
  • Pensioenregeling
  • Extra studie- en opleidingsbudget

Dit ga je doen

Working for a big chemical company and building and maintaining relationships, sounds exciting doesn’t it? Are you a fluent German and Italian speaker as well? Then this is your change for a new opportunity! Dow Chemical in Terneuzen is looking for a customer engagement specialist! The job comes with a lot of benefits like a salary with a maximum of €3,200 per monthtravel cost reimbursement and more. If you are interested to learn more about this position, keep on reading and find out if you're the perfect fit!

Employment agency Manpower is looking for a customer engagement specialist for Dow Chemical in Terneuzen.

The tasks you will be performing as a customer service specialist, are:

  • Executing order entry processes and managing order fulfillment processes
  • Strengthening relationships with customers and coordinating customer accounts activities that are assigned to you
  • Coordinating activities that are assigned to customer accounts, proactively address issues and implement solutions
  • Supporting commercial strategies with Dow customers across multiple businesses
  • Maintaining service levels according to business prioritization

What’s in it for you?
  • Gross salary between €2,400  and €3,200  per month
  • Reimbursement of travel expenses at €0.19 per kilometer with a maximum of 75 kilometers, plus full reimbursement of Westerschelde tunnel expenses
  • full-time job of 40 hours a week
  • Pension accrual  through Manpower after six months’ work
  • Long term assignment, fixed-contract at Manpower
  • Possibility of a contract at Dow in the long run
  • Free access to E-learning platform Studytube via Manpower

If you live outside a 75 kilometres radius from Terneuzen, we can also offer you the following:
  • Reimbursement of your expenses for a job interview (hotel, flight, etc)
  • Reimbursement of your hotel expenses during the first 6 weeks of employment
  • Relocation fee of €3,600 (to be received after 3 months)

Hier ga je werken

About the company
The Dow Service Centre in Terneuzen, which employs more than 1,100 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre located in the Terneuzen Diamond Centre near the Dow Chemical plant. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India in a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities.
In 2020, Dow was recognised as a Top Employer! The company supports local initiatives such as public events, festivals, and nature-related projects.
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues.

Working hours
The working hours in this position are from Monday till Friday during regular office hours.
This is Manpower
There are benefits to working through employment agency Manpower! First of all, we will contact you shortly after you apply for one of our vacancies. This means you can start your new job as soon as possible. You will also get free access to Studytube, our online training platform. Here you can develop new skills or brush up on your old ones to keep yourself in tip-top shape for tomorrow’s job market! After working via Manpower for six months, you will also start accruing pension

Dit neem je mee

Job requirements  

  • A bachelor’s degree (EQF 6) or higher
  • Excellent command of the English, Italian and German language (at least C1 level, according to the Common European Framework of Reference for Languages)
  • Valid Dutch residency and/or work permit, or EU-citizenship
  • Ability to apply for a Code of Good Conduct (Verklaring Omtrent Gedrag or VOG)
  • Availability of 40 hours per week

Living in or near Terneuzen, Goes, Middelburg or Bergen op Zoom is preferable but not mandatory!
How to apply
  • Apply online via the “Solliciteer direct” button
  • To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company

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