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Customer service agent Swedish Lynk & Co Maastricht

Vacature bij: Vertrouwelijk
Opleidingsniveau: MBO
Publicatiedatum: 14 mei 2020
Uren per week: 40
Salaris: Indicatie per maand
€ 2422 per maand € 14,00 per uur
Vacaturenummer: V-0037058
Interessant voor jou
  • Reiskostenvergoeding
  • Pensioenregeling
  • Extra studie- en opleidingsbudget

Dit ga je doen

With at least two years of work experience in a customer contact centre, you know how to provide the best customer service! For our client, Lynk & Co, a company specialized in mobility, we are looking for a customer agent who is fluent in both English and Swedish. For your commitment you will receive a gross salary of €14.00 per hour, travel allowance and a chance to gain experience in an international environment. In addition, there is a chance to get a permanent contract! Are you ready to be a part of a hard working-team and make sure that the customers experience the best customer service?  Then this is your chance, apply for this vacancy!

Employment agency Manpower is looking for several customer agents for mobility brand Lynk & Co in Maastricht.
What will you be doing?
In this position you are mainly in contact with customers. This contact can cover various topics. As customer agents, you and your co-workers are responsible for the following tasks:

  • Achieving optimal customer involvement by answering all customer and user questions in a good and customer-friendly manner
  • Contributing to the development of the customer engagement center
  • Answering questions via chat, social media, e-mail and by telephone

What’s in it for you?
  • Gross salary of €14.00 per hour
  • Reimbursement of travel costs of €0.19 per kilometre
  • Pension accrual via Manpower after six months’ work
  • Free access to E-learning platform Studytube via Manpower
  • Full-time job of 40 hours a week
  • Temporary employment contract via Manpower and the opportunity to apply for a permanent contract
  • A chance to work in an international environment

Hier ga je werken

About the company
Via Manpower you will be working for Lynk & Co. Lynk & Co is a mobility lifestyle brand owned by Zhejiang Geely Holding Group who also the owner is of Volvo Cars. Lynk & Co’s key business is offering mobility for customers and companies. They believe that mobility is about giving people access to movement. For Lynk & Co, this does not translate into selling more cars, no they offer people the freedom to travel on their own terms.
Working hours
The shifts in this position are from Monday till Sunday between 9.00 and 21.00 hrs. Starting in early 2021 you will start working in 24 hour-service shifts. This is something you will need to be open for!  

This is Manpower 
There are benefits to working through employment agency Manpower! First of all, we will contact you shortly after you apply for one of our vacancies. This means you can start your new job as soon as possible. You will also get free access to Studytube, our online training platform. Here you can develop new skills or brush up on your old ones to keep yourself in tip-top shape for tomorrow’s job market! After working via Manpower for six months, you will also start accruing pension.

Dit neem je mee

Job requirements 

  • A mbo/EQF level 3 degree
  • At least two years of experience working as a customer service employee, call centre employee, customer engagement agent or similar  
  • Excellent command of the Swedish and English language spoken and written due to intensive customer contact
  • Availability of 40 hours per week

Living in or near Maastricht, Valkenburg, Heerlen or Geleen is preferable but not mandatory!  

How to apply
  • Apply online using the “solliciteer direct” button
  • Fill in the questionnaire that appears directly after logging in and adding a short cover letter (without your answers to the questionnaire we can’t consider your application)
  • Manpower contacts you for a phone or live interview
  • Possibly, an interview will be scheduled at our client


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