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Customer care representative English French Medtronic Heerlen

Klant: Medtronic
Opleidingsniveau: MBO
Publicatiedatum: 25 juli 2019
Uren per week: 40
Salaris: Indicatie per maand
€ 2000,00 per maand € 11,56 per uur
Vacaturenummer: V-0029014

Dit ga je doen

Parlez-vous français and looking for a full-time position in customer service? Do you always put the customer’s needs and wants first? In this position you work independently so you enjoy a lot of freedom to do so. Manpower has a great job opportunity for you at Medtronic in Heerlen! Please keep reading to learn more about this interesting position.
Employment agency Manpower is looking for a English and French speaking customer care representative for Medtronic in Heerlen.
Please note: this is a temporary position with a duration of 2 to 4 months. Extension of this period could be possible.
Working activities
As a customer care representative you will be supporting customers in Order-To-Cash processes (including orders, disputes, returns and credits), as well as Supply Chain processes (backordering and cycle counts). Your knowledge of Medtronic tools, products, policies and processes is essential to help monitor information flows and resolve incoming issues. Of course you will learn all of this on the job!

You can expect to perform the following tasks:

  • Providing a professional level of support to the Back Office & Field sales staff and customers 
  • Monitoring product and information flows in order to give support 
  • Managing all incoming calls and incoming e-mail to Customer Service 
  • Taking care of issue resolution and reactive communication towards customers 
  • Managing exceptional return flow in SAP

What’s in it for you?

  • Gross salary of €2,000.- per month
  • Reimbursement of travel expenses of €0.19 euros per km
  • Free access to E-learning platform Studytube via Manpower
  • Full-time job of 40 hours a week
  • A temporary job for a period of 2 to 4 months with a possibility of extension

Hier ga je werken

You will be working at Medtronic, a company dedicated to improve the health of people around the world. Medtronic uses innovation to accelerate and advance health care products and services across the globe. By joining Medtronic, you will be joining a team that is committed to the health of others and be given the opportunity to make a difference.
Working hours
In this position, you will be working full-time. Your working hours are flexible: you can start between 7am and 9 am.

Dit neem je mee

Job Requirements
You like to work independently and you are a pro at organizing! Apply right away when you meet the following requirements:

  • You have an MBO or EQF level 4 degree or higher
  • You have at least one year of experience in customer service, order management and experienced in using Microsoft Office and SAP
  • You have a good to excellent command of the English and French language
  • You are available for 40 hours per week
  • You preferably live in the Heerlen area, for example in Kerkrade, Maastricht or Valkenburg
Starting date
In agreement, you will start work as soon as possible
Does this vacancy appeal to you and do you feel you are a good match for this job? Please use the “Solliciteer direct” button to apply online.
The application process
  • Apply online using the “Solliciteer direct” button
  • Fill out the questionnaire that appears after you have logged in and written a short motivation (without a completed questionnaire we can’t continue with your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
If the vacancy of customer care representative is still featured on the Manpower website, it means that the position is still available.
We look forward to your online application!

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