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Customer Service Representative Turkish

Klant: Dow Chemical
Opleidingsniveau: MBO
Publicatiedatum: 20 februari 2019
Uren per week: 40
Salaris: Indicatie per maand
€ 2100,00 - 2600,00 per maand € 12,14 - 15,03 per uur
Vacaturenummer: V-0025860

Over de functie

Employment agency Manpower is looking for a customer service representative for Dow Chemical in Terneuzen.

Do you have a good command of the Turkish and English language? Do you have a customer mindset as well as experience in customer service? Then Manpower might have a job for you! Keep on reading to find out if this vacancy is the perfect fit for you.

What are your responsibilities?
As a customer service employee, you will be responsible to answer any questions the customer may have. The department where you will be working also serves as a connection between the internal organization, clients and third parties, such as suppliers. Your average working day will consist out of the following tasks:

  • Controlling and managing the process of an order, from order to delivery
  • Making sure the delivered output lives up to the predetermined standard
  • Contributing to the provided customer journey

What’s in it for you?
  • Gross salary between 2,100 and 2,600 euros per month (based on a 40-hour work week)
  • Reimbursement of travel expenses at 0.19 euro per km
  • Reimbursement of Westerschelde tunnel expenses
  • Free access to E-learning platform Studytube via Manpower
  • Multiple career opportunities
  • Fixed term Manpower contract at the Dow Service Centre
  • Possibility of a permanent contract with Dow Chemical in the long run
  • A vacancy for a longer period of time

Over het bedrijf

The Dow Service Centre can be described as the main international hub for the customer service department. With more than 700 skilled employees working for a globally know organization as Dow the cultural backgrounds are diverse. Therefore, the spoken language on the work floor is English. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China).

The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!
The working hours for this position are during normal office hours.

Functie eisen

To qualify for the job at Dow Service Centre as a customer service representative, it is important that you meet the following requirements:

  • You hold a minimum of an intermediate vocational level 4 (MBO 4) degree
  • You have an excellent command of the English (C1) and Turkish (C2) language, both written and spoken (according to the CEFR : common European Framework of Reference for Languages)
  • You have at least 1 year of working experience as a customer service employee in an international organization
  • You are available for 40 hours per week (32 hours are also possible)

Start date
In agreement you can start your new job at Dow Service Centre as soon as possible.
Do you recognize yourself in this profile? Apply online via the “solliciteer direct” button.
The application process
  • Apply online via the “solliciteer direct” button 
    To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
Is the vacancy still featured on the Manpower website? This means that the position is still available.
We are looking forward to your online application!

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