Customer service employee Lisbon | Amsterdam | Fulltime | Manpower Vacaturenr: 38007250

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Customer service employee Lisbon

Publicatiedatum: 03 november 2017
Regio: Noord-Holland
Opleidingsniveau: MBO
Vakgebied: Contact Center
Aantal uren per week: 40
Full time/Part time: Fulltime
Client: Vertrouwelijk
Salarisindicatie: Loon per maand
€ 1200,00 per maand € 6,94 per uur
Vacaturenummer: V-0010351

Over de functie

Are you ready for an adventure abroad? Are you an online enthusiast, Tech-Savvy and fluent in English? Start packing your suitcase, because we have what you want! We are offering a fulltime international job in Lisbon for one of the most well known and innovative tech companies in the world. If it couldn’t already be any better, it just did! We will even provide you with a paid plane ticket and accommodation for the first few weeks. Read on and join this international community.
About your future job:
You are a customer service individual focused on Small to Medium Business (SMB) customers of one of the most well-known technology companies worldwide. Success in this position requires exceptional customer service skills, and desire to apply problem-solving skills, language skills and being tech-savvy. It will be your job to help and advise SMB customers about their online business. Can you help improve their (online) business and advertisement? Together with your international colleagues, you will be working in one of the most beautiful cities of Europe.
Your responsibilities.

  • By consulting, educating, supporting and demonstrating the possibilities of the advertisement products and solutions you will be responsible for helping small and medium-sized businesses (SMB) customers drive results of their online business and marketing campaigns
  • Providing support to (SMB) customers based in EMEA through different channels - chat, email and phone, therefore good and proactive communication is a must!
  • Providing product and tool support to improve the overall experience and drive higher product adoption and spending per client. This will be done in a consultative manner
  • Ability to identify trends, vital insights and feedback considering the products and clients in order to provide your analysis and insights to management

Over het bedrijf

About the company
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

The offer

  • An opportunity to work for the largest search engine in the world
  • Salary of €1200 per month (this doesn’t look like much. However, is high for living in Portugal; accommodation only costs €300,- a beer €1,59 and coffee €0,60)
  • Contract for at least 12 months
  • Flight and accommodation (for the first few weeks) will be provided and paid for you

Functie eisen

What do you bring?

  •          Education with a background in Marketing, Economics, Computer Science, or another related field
  •          Work experience in marketing or technology would be a big plus, an internship also counts
  •          Familiarity with online advertising products and social media is great to have
  •          Fluency in English (B2) AND full fluency in German
  •          Must have exceptional grammar and typing accuracy skills
  •          If you know HTML, CSS, JavaScript, Data Optimization you can already start packing your suitcase ;)
Starting date is as soon as possible.  Already excited? Of course, you are! In case you are already looking up hotspots in your lonely planet guide make sure you send your CV and a short motivation to or dial +31(0)6 469 285 65 for more information. You can also join up directly within this international community by applying online. 

Is the vacancy still online on the Manpower website? This means that the position is still available.

We are looking forward to your online application!

Customer service employee Lisbon