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Part time customer service employee Terneuzen

Klant: Dow Chemical
Opleidingsniveau: MBO
Publicatiedatum: 04 mei 2018
Uren per week: 24
Salarisindicatie: Loon per maand
€ 2100,00 - 2600,00 per maand € 20,19 - 25,00 per uur
Vacaturenummer: V-0007169

Over de functie

You have a strong customer mindset. You master the English language and another European language. You are looking for a part time job and can’t wait to start. Then you could be the new customer service employee at the Dow Service Centre in Terneuzen!

Manpower is looking for a multiple language speaking customer service employee on behalf of Dow Chemical in Terneuzen. 

As a customer service employee you work within Dow's customer service department. This department supports clients during their process of ordering goods: from entering the order in various internal systems up to the moment of delivery. The customer service department forms the connection between the internal organization, clients and third parties, such as suppliers.

What will your activities be?

  • Controlling and managing the order process, from order placement to delivery
  • Solve problems in case of changes, errors, or mistakes
  • Cooperate with other customer service teams, planners, logistic operators, and administrative employees

Over het bedrijf

Dow Service Centre
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China).
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!

Working hours
In this function the working hours are between office hours. In this function it’s possible to work 24, 32 or 40 hours a week. 

What do we offer you

  • Salary between 2.100 – 2.600 euros per month (based on 40 hours per week)
  • Permanent contract is a possibility
  • Reimbursement of travel expenses of 0,19 euro per km
  • Online training platform via Manpower (StudyTube)
  • Part time function for at least 24 hours a week

Functie eisen

Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You have at least 1 year working experience with customer service in an international organization
  • You have at least an intermediate vocational education (MBO 4) 
  • You master the English language on C1 level
  • You also master another European language
  • You are available for a minimum of 24 hours per week (32 hours or 40 hours is also possible) 
  • You live up to 75 km from Terneuzen, for example in Goes, Middelburg or Hulst or willing to relocate nearby Terneuzen
  • You have your own transportation (moped, scooter or car) OR you ar willing to buy your own car or scooter to travel
  • You are able to apply for a Code of Good Conduct (VOG)
  • You are not already in mediation for a job at Dow
  • You are in the possession of a valid work-permit for the Netherlands

Starting date of the vacancy
In agreement, you will start as soon as possible

Do you recognize yourself in this profile? Apply online via the button.

The application process
-    Apply online via the button
To speed up the application process, we kindly ask you to send your CV in English
-      Fill out the questionnaire 
-      Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
-      The Manpower office will contact you for an interview by phone or a live interview at Manpower
-      Possibly, a job interview will be scheduled with you and the company

We are looking forward to your online application!