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Customer service employee payments Dow Chemical Terneuzen

  • Vestiging: Center of Recruiting Excellence
  • Regio:
    • Zeeland
  • Opleidingsniveau:
    • MBO
Vacature kenmerken
  • Vestiging: Center of Recruiting Excellence
  • Regio:
    • Zeeland
Vacature kenmerken

Over de functie

Do you have a customer service mindset? Are you able to work independently? Are you self-motivated and accountable? For Dow Chemical in Terneuzen we are looking for a customer service employee. You will perform a ful-time job for 40 hours per week.

The customer service department supports clients during the order processes phase: from entering the order in the various systems up to the delivery of the product. The customer service department serves as the connection between the internal organization, clients and third parties, such as suppliers.

The customer service employee payments is responsible for accounts receivable collections, credit block management and account reconciliation on customers.

Job Expectations
- Performing near due and past due collection activities
- Managing orders that are being held on credit block
- Applying payments and performing off sets
- Resolving customer short payments
- Creating sales adjustments
- Investigating and resolving discrepancies on customer accounts
- Additional transactional activities, including but not limited to tax certificate updates, web portal review, document retrieval, and customer contact information updates

Over het bedrijf

About the enterprise
Dow combines the power of science and technology in order to improve things that are essential to the progress of human kind. Dow Terneuzen is Dow Chemical's second biggest production location in the world. Almost 1700 people are actively working at Dow Terneuzen.

Working at Dow is special. The basic principle is that each employee is responsible for the work he or she does. Also, in the performance of work, there is a large amount of freedom.

Working hours are between office hours.

What do we offer you
- Salary between 2.100 – 2.600 euros per month
- Permanent contract is a possibility
- Reimbursement of travel expenses
- Reimbursement of Westerschelde tunnel expense

Functie eisen

Job requirements
- have at least a MBO level 4 diploma
- have experience with working in the program SAP
- have a customer service mindset
- are available for 40 hours per week
- have a good command of the English language
- have a good command of the German, Italian, Spanish or French language
- are able to communicate and respond to different stakeholders involved in the process
- live less than 75 kilometers away from Terneuzen, for example in Sluis of Vlissingen

Starting date
You can start as soon as possible.

To speed up the application process, we want to receive your CV in English

We have included a questionnaire in the first part of the application to increase efficiency. By finishing the questionnaire you will be notified if you will be in the running for the job.

Is this vacancy still online on the Manpower website? Then you can still apply for the job!

Do you match the profile? Please apply via the button “solliciteer direct”.

Customer service employee payments Dow Chemical Terneuzen