Be the voice clients trust and the problem-solver they remember!
Do you thrive in a fast-paced logistics environment and love being the go-to person for clients? As a Customer Service Representative, you’ll handle everything from shipment updates to invoice processing. In return, you’ll earn up to €2,800 gross per month, receive travel reimbursement, and build pension, all while working in a dynamic, growth-oriented team. Sound like your kind of opportunity? Apply now and join a company that invests in your future!

Employment agency Manpower is looking for a Customer Service Representative for a logistics company in Maastricht.

As a Customer Service Representative, you’re the link between customers and operations. You’ll ensure smooth shipment processing, resolve issues, and contribute to long-term client satisfaction. Your daily responsibilities include:

Acting as the first point of contact for clients regarding shipment handling
Communicating operational updates and status changes to customers
Answering client inquiries and resolving concerns to strengthen relationships
Logging and resolving complaints; reporting recurring issues to Business Development
Spotting commercial opportunities and sharing them with the sales team
Updating customer and financial data in the system, including archiving
Preparing standard reports and distributing customer invoices
Verifying and processing purchase invoices from transport partners

What’s in it for you

Gross monthly salary between €2,700 and €2,800
Travel reimbursement of €0.23 per kilometre
Full-time position of 40 hours per week
Temporary contract via Manpower with the possibility of a permanent position
Access to 200+ online training courses via Manpower Academy
Pension accrual via Manpower

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Customer Service Representative Maastricht

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