Lead Technical Support Operator Benelux

  • reference-number: 209576
  • posted: mei 21, 2024
  • form-of-employment: Vast
  • Salaris: € 5500 - € 5800 Per maand
  • Opleiding : HBO
  • Minimale ervaring: 3-5 jaar
  • job-type: Fulltime


Are you ready to take on the challenge of becoming a Lead Technical Support Operator in the dynamic offshore wind industry? Join this team and play a crucial role in troubleshooting, turbine performance optimization, and technical planning. With your advanced PC skills, expertise in WTG control systems, and strong communication abilities, you'll lead the way in ensuring efficient operations and reducing downtime. Be part of a diverse, dedicated team at the forefront of sustainable energy solutions, where your contributions will make a real difference. Take the next step in your career today!

Manpower is looking for a Lead Technical Support Operator for a company based in Arnhem.

As part of Technical Support, responsibilities include providing direct assistance to service technicians in troubleshooting and repair tasks, with a focus on software-related issues and turbine performance. Key tasks involve creating guides for technicians, planning for stopped turbines, and participating in customer meetings. Additionally, the role entails technical planning for down turbines, aiming to reduce downtime and improve performance. Acting as a technical lead for the site team, responsibilities include liaising between the customer and internal teams, handling turbine issues on a daily basis, and providing advanced remote troubleshooting. The role also involves participating in technical customer meetings, evaluating technical questions, and maintaining guides for technicians. Overall, the position requires strong technical expertise, effective communication skills, and the ability to collaborate across teams to support the company's goals.

What’s in it for you
  • Gross salary between €5,500.- and €5,800.- per month 
  • Reimbursement of travel costs
  • Full-time job of 40 hours a week 
  • Direct contract with the employer


This company is a global leader in sustainable energy solutions, this company specializes in designing, manufacturing, installing, and servicing wind turbines worldwide, both onshore and offshore. With a pioneering spirit, they continually innovate to create a more sustainable future. With a diverse team of 29,000 employees worldwide, they offer exciting career opportunities within a dynamic and growing industry.

We can’t give you any more information about the organization. When you have progressed in your application we’ll be happy to share more information with you.

Working hours
The working hours in this full-time position from Monday to Friday from 9.00 to 17.00 hours.

Dit neem je mee

  • Electrical or mechanical education combined with experience from the wind industry (or, relevant technical education, such as Electrical, Mechanical Engineering background would be beneficial)
  • Experience in the field in troubleshooting or other technical experience with the different Vestas turbines
  • Advanced PC skills, for example with SAP, Microsoft Office suite
  • Good knowledge of WTG control systems
  • Good communication skills in English, both oral and in writing

  • Ability to participate effectively as part of a cross-regional team / North Central Europe (NCE) team
  • Ability to organize and prioritize tasks
  • Ability to work both with limited supervision and as a part of the team
  • Good pragmatically and problem-solving skills
  • Affinity to work within different systems to identify root-cause and document solutions
  • High attention to detail and a solid commitment to quality

Do you meet the job requirements and are you interested in this position? Apply today and Manpower will contact you within two working days!

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