Customer Service Manager Eindhoven

Are you a seasoned Customer Service professional with a flair for leadership? Our esteemed client is on the lookout for a dedicated Customer Service Manager to spearhead their service team. In this pivotal role, you'll be instrumental in managing and motivating the team, swiftly resolving customer issues, and ensuring seamless collaboration across departments. Join our client's team and you'll not only receive a competitive salary but also enjoy the perks of a 13th-month bonus, all within a fantastic working environment. Elevate your career with this exciting opportunity – apply now!

Employment agency Manpower is looking for a Customer Service Manager for a company in Eindhoven.

In the role of Customer Service Manager, your responsibilities will include:

• Leading and inspiring the Customer Service teams in the Netherlands and Belgium
• Resolving customer issues quickly and efficiently 
• Collaborating with other departments to ensure smooth operations
• Developing and implementing customer service strategies to improve the customer experience

What’s in it for you

• Competitive salary and benefits package
• Reimbursement of travel costs 
• Opportunity to work for an international company
• Friendly and supportive work environment
• 25 vacation days + 13 eav days 
• 13th month bonus 
• Fulltime job of 40 hours a week 
• Direct contract with our client 

This client specializes in customized floor and wall solutions catering to various needs across segments such as residential, healthcare, education, sports, retail, industry, offices, hospitality, and transportation. 

We can’t give you any more information about the organization. When you have progressed in your application we’ll be happy to share more information with you.

Working hours
The working hours in this fulltime position are during regular office hours.

• At least two year(s) of experience in a customer service manager role, preferably with a production background 
• Availability of 40 hours per week 
• Able to apply for a Code of Good Conduct (Verklaring Omtrent Gedrag or VOG) at your local municipality 
• Fluency in Dutch, English and French because of job duties. Basic French can be considered with an eagerness to develop your French skills 
• Ability to manage and motivate a team, drawing on the strengths of each individual
• Strong problem-solving and communication skills

Do you meet the job requirements and are you interested in this position? Apply today and Manpower will contact you within two working days!