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Customer service representative Swedish-speaking Merit Medical Maastricht

Klant: Merit Medical
Opleidingsniveau: MBO
Publicatiedatum: 02 mei 2019
Uren per week: 40
Salaris: Indicatie per maand
€ 2200,00 - 2400,00 per maand € 12,72 - 13,87 per uur
Vacaturenummer: V-0027594

Over de functie

Hej! Pratar du svenska? Vi letar efter någon som vill arbeta i Maastricht! If you have at least six months of experience in customer service and are looking for a full-time job, Manpower might have a fun opportunity for you! Keep reading for more information about this interesting position at Merit Medical!
Employment agency Manpower is looking for a customer service representative who is fluent in Swedish for Merit Medical in Maastricht.
Working activities
As a customer service representative, you support sales representatives and the sales manager with various tasks and projects. This includes preparation for meetings, product launches and promotional projects. You also function as a back-up for other customer service representatives and colleagues.
Your responsibilities include the following tasks:

  • Answering incoming customer calls and emails
  • Supporting customers with product enquiries
  • Entering sales orders
  • Tracking product shipments upon customers’ requests
  • Liaising with marketing, shipping, manufacturing and quality assurance departments to ensure fast shipping to customers
  • Researching and resolving customers’ problems, complaints and concerns regarding orders, sales and services
  • Sending samples to customer upon request
  • Ensuring reported RGAs are handled in a timely and correct manner
  • Tracking progress of and being responsible for the timely manufacturing of customer kits

Over het bedrijf

About the company
You will be working at Merit Medical, a customer-oriented healthcare company in the Maastricht area. By understanding customers’ needs and developing products to meet these needs, Merit Medical improves the lives of people and communities throughout the world.
The company culture is result-driven and team-oriented. Your colleagues hold customer service above all else but still have plenty of fun together!
Working hours
In this position, you will be working during regular office hours.
What do we offer you?

  • Gross salary between €2,200.- and €2,400.- per month
  • Reimbursement of travel expenses of €0.19 per km
  • Free access to E-learning platform Studytube via Manpower
  • Full-time job of 40 hours a week
  • Pension accrual via Manpower
  • The opportunity to apply for a permanent contract
  • A job for a longer period of time


Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You have a high school level degree or higher
  • You have at least 6 months of working experience in customer service, for instance as a customer care representative or customer service worker
  • You are fluent in Swedish, both spoken and written
  • You have an good command of the English language
  • You possess knowledge of returned goods and shipping processes
  • You are knowledgeable about customer service techniques and know how to apply those
  • You are experienced in working with Microsoft Office applications, including Word, Excel, PowerPoint and Outlook
  • You preferably have experience in using AutoCad and Oracle (not required)
  • You are available for 40 hours per week
  • You preferably live in the Maastricht area, for example in Valkenburg or Heerlen
  • You are willing to travel to Maastricht for work
Starting date
In agreement, you will start work as soon as possible
Does this vacancy appeal to you and do you feel you are a good match for this job? Please use the “solliciteer direct” button to apply online.
Manpower’s application process
  • Apply online using the “Solliciteer direct” button
  • Fill out the questionnaire that appears after you have logged in and written a short motivation (without a completed questionnaire we can’t continue with your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • A job interview might be scheduled with you and the company
If the vacancy of Swedish-speaking customer service representative is still featured on the Manpower website, it means that the position is still available.
We look forward to your online application!

Solliciteren duurt slechts 2 minuten!