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Accounts receivable specialist English German Dow Chemical Terneuzen

Klant: Dow Chemical
Opleidingsniveau: MBO
Publicatiedatum: 15 april 2019
Uren per week: 40
Salaris: Indicatie per maand
€ 2300,00 - 2900,00 per maand € 13,29 - 16,76 per uur
Vacaturenummer: V-0025787
Interessant voor jou
  • Reiskostenvergoeding
  • Pensioenregeling
  • Extra studie- en opleidingsbudget
  • Gratis parkeergelegenheid

Over de functie

Do you have both English and German language skills? Are tight deadlines no problem for you at all? Do you like to help customers with invoice related matters? If so, that’s fantastic! Manpower has a great job opportunity for you.
Employment agency Manpower is looking for an Accounts receivable specialist with an excellent command of English and German for Dow Chemical in Terneuzen.
Working activities
As an accounts receivable specialist you are the main point of contact for any invoice related matters. Your responsibility is to investigate and solve problems regarding the backlog of payments to Dow, in close cooperation with Dow Chemical’s customers. With your customer-focused mindset, you help deliver excellent service to customers worldwide. You can expect to perform the following activities:

  • Calling customers to determine reasons for non or short payments
  • Resolving issues and obtaining additional information by contacting customers
  • Ensuring payments are made to Dow Chemical in a timely manner by influencing customer payment behaviours
  • Supporting customer account reconciliations such as offsets, manual cash applications, and account reinstatements
  • Investigating and resolving customer dispute cases
  • Supporting optimizing company cash flow and reduce DSO by performing proactive collection on near-due invoices of significant value
  • Issuing all customer sales adjustments according to business standards or agreements
  • Validating that adjustments meet internal control compliance by ensuring that legal, financial, and auditing requirements are met

Over het bedrijf

About the company
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more.

Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China). In 2018, Dow was recognised as a Top Employer! The company supports local initiatives such as public events, festivals, and nature-related projects.
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!
What do we offer you?

  • Gross salary between 2,300 and 2,900 euros per month
  • Reimbursement of travel expenses at 0.19 euro per km
  • Reimbursement of Westerschelde tunnel expenses
  • Free access to E-learning platform Studytube via Manpower
  • A full-time job of 40 hours a week
  • Pension accrual through Manpower
  • Fixed term Manpower contract at the Dow Service Centre 
  • Possibility of a permanent contract with Dow Chemical in the long run
  • A vacancy for a longer period of time

Functie eisen

Job requirements
Are you enthusiastic about the job description? If you are the candidate we are looking for, you meet the following requirements:  

  • You hold a minimum of a EQF level 3 degree (e.g. MBO-3)
  • You have at least one year of working experience in a comparable role such as customer support employee
  • You have an excellent command of English and German (at least B2 level according to the Common European Framework of Reference for Languages)
  • It is a plus if you speak another additional language
  • You are available for 40 hours per week
  • You possess a valid Dutch work and/or residency permit
  • You are able to apply for a Code of Good Conduct (Verklaring Omtrent Gedrag or VOG)
  • You are willing to travel to Terneuzen for work

The ideal candidate for this function is able to work independently and has a high sense of responsibility and accountability.
Start date
Would you love to work in this function? The job is already available! Please use the “solliciteer direct” button to apply online. You will hear from us soon!
The application process
  • Apply online via the “solliciteer direct” button
  • To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
We are looking forward to your online application!
Is the vacancy still featured on the Manpower website? This means that the position is still available.

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