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Customer service employee Maastricht

Klant: Vertrouwelijk
Opleidingsniveau: MBO
Publicatiedatum: 30 november 2018
Uren per week: 40
Salaris: Indicatie per maand
€ 1850,00 per maand € 10,69 per uur
Vacaturenummer: V-0024149

Over de functie

Are you customer friendly? Do you like to talk and work with a lot of different people? And are you looking for a job in the area of Maastricht? Then is recruitment agency Manpower looking for you! Read this vacancy and don’t hesitate to apply.
What does your new job look like?

  • Make tailor made solutions towards existing and prospect customers by proposing solutions, taking quality and pricing into account
  • Organize shipments from A-Z and ensure a high level of quality
  • Strict implementation of customer process
  • Manage and coordinate activities of drivers and suppliers
  • Service follow-up by indicating possible anomalies that may occur during the transport and find the best way to solve or limit the consequences
  • Be an entrepreneur and communicate to the Branch Manager strategies to improve the quality of our service
  • Develop and maintain long – term customer relationships by proactively managing customer expectations
  • Handling incoming customer complaints
  • Administration after the transport to prepare invoicing

Over het bedrijf

Our customer is Europe’s leading providers of Premium Freight services. They deliver the highest possible service through highly skilled customer service agents and with the help of state-of-the-art technology and systems. They operate a 24/7, multilingual European customer service and operations. They have a dynamic, professional and international oriented atmosphere. They offer fulfilment through a young, intercultural and innovative environment. Whether you are student, employee or executive, this company is the ideal company for you to start or pursue your career.
Working hours:
You will be working 40 hours (7:00 – 20:00) per week from Monday until Friday.
What we offer? The following:

  • A job as a customer service employee
  • You will receive a gross salary of €1,850 per month
  • The opportunity for a permanent contract
  • Last but not least you will receive reimbursements of travel expenses
  • Vacation days

Functie-eisen

To qualify for this position as a customer service employee, you should meet the following requirements. You:

  • Excellent language skills both verbal and in writing in French and English
  • Italian, Spanish, Polish, Hungarian, Romanian are also a real advantage 
  • 2 years of experience in the field of customer service is a plus 
  • Higher vocational education level (equivalent to Dutch MBO / MBO+ level)
  • Are available for 40 hours a week
  • Preferably live in or near Maastricht, for example Heerlen, Sittard or Roermond
 
Starting date vacancy
You can start as soon as possible! Do you match the profile? Please apply via the orange “Solliciteer direct” button.

Our application process
  • Apply online using the ‘Solliciteer direct’ button and include a short motivation
  • Manpower considers your application, resumé and motivation
  • We will contact you for a personal phone conversation
  • Together, we’ll decide which vacancy is the best match for you
  • Live interview at a Manpower office or at the client
     
Is this vacancy still online on the Manpower website? Then you can still apply for the job!
We are looking forward to your online application

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