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Customer service employee Dow Chemical Terneuzen

Klant: Dow Chemical
Opleidingsniveau: MBO
Publicatiedatum: 04 december 2018
Uren per week: 40
Salaris: Indicatie per maand
€ 2100,00 - 2600,00 per maand € 12,14 - 15,03 per uur
Vacaturenummer: V-0002718
Interessant voor jou
  • Reiskostenvergoeding
  • Pensioenregeling
  • Extra studie- en opleidingsbudget
  • Gratis parkeergelegenheid

Over de functie

Employment agency Manpower is looking for English-speaking customer service employees for Dow Chemical in Terneuzen. Are you fluent in a European language other than English, for example Polish, Italian, French, Russian and/or Spanish? Are you a shining example of customer service? If so, Manpower is looking for you! Keep reading to learn more about this fun position at Dow Chemical.
Working activities
As a customer service employee at Dow Chemical, you can expect to perform the following activities:

  • Checking and managing the complete order process (from placing the order to delivery)
  • Solving problems when necessary
  • Cooperating with various departments and teams within the Dow Service Centre

Over het bedrijf

About the company
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China).
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!
What do we offer you?

  • Gross salary between €2,100.- and €2,600.- per month
  • Reimbursement of travel expenses at €0.19 per km and full reimbursement of Westerschelde tunnel expenses
  • Free access to E-learning platform Studytube via Manpower
  • A full-time job of 40 hours a week (32 hours per week is also possible)
  • Fixed term Manpower contract at the Dow Service Centre
  • Possibility of a permanent contract with Dow Chemical in the long run
  • A vacancy for a longer period of time


Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You have a bachelor degree or higher
  • You have at least 1 year of working experience in a similar position
  • You have a good command of the English language (at least B2 level according to the Common European Framework of Reference for Languages)
  • You are fluent in another European language, for instance Polish, Italian, French, Russian and/or Spanish (at least C1 level)
  • You are available for 40 hours per week (32 hours per week is possible)
  • You preferably live in or near Terneuzen
  • You are willing to travel to Terneuzen for work
Starting date
In agreement, you will start work as soon as possible! Are you interested in this job? Great! Please click the “Solliciteer direct”  button to apply!
The application process
  • Apply online via the “solliciteer direct” button
  • To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
If the vacancy of customer service employee at Dow is still featured on the Manpower website, the position is still available!
We are looking forward to your online application!

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