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Cross business representative German Dow Chemical Terneuzen

Klant: Dow Chemical
Opleidingsniveau: MBO
Publicatiedatum: 29 november 2018
Uren per week: 36
Salaris: Indicatie per maand
€ 2100,00 - 2600,00 per maand € 13,46 - 16,67 per uur
Vacaturenummer: V-0021295
Interessant voor jou
  • Reiskostenvergoeding
  • Pensioenregeling
  • Extra studie- en opleidingsbudget
  • Gratis parkeergelegenheid

Over de functie

Are you accurate and do you have a good command of both English and German? Do you always put the customer first and are you looking for a (new) full-time job? If so, Manpower might be looking for you!
Employment agency Manpower is looking for a cross business representative who is fluent in English and German for Dow Chemical in Terneuzen.
Working activities
In your rol as a cross business representative, you will become part of Dow Chemical's Customer Information Group. This contact centre supplies customers, general stakeholders,, prospects and channel partners with information about Dow's products. As part of your job, you will be responding to requests for customer and prospects regarding product and service information. Your focus will be German (speaking) clients, to whom you will also deliver any subsidiary and corporate information, samples and literature regarding the Dow Chemical company.
As a cross business representative at Dow Chemical, you can expect to perform the following activities:

  • Answering e-mail and phone requests from businesses and customers
  • Providing excellent customer service to uphold the Dow reputation
  • Documenting customer inquiries in an accurate and timely fashion
  • Responding to customer inquiries

Over het bedrijf

About the company
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China).
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!
What's in it for you?

  • A fulltime job of 32 - 40 hours a week 
  • Gross salary between €2,100 and €2,600 per month, depending on your previous experience
  • Fixed term Manpower contract at the Dow service Centre
  • Possibility of a permanent contract with Dow Chemical in the long run
  • Free access to E-learning platform Studytube via Manpower
  • Reimbursement of travel expenses of 0,19 euro per km and all Westerschelde tunnel expenses


To qualify for this job, it is important that you meet the following requirements:

  • You have a EQF or MBO (intermediate vocational education) level 4 degree
  • You are available for at least 32 hours a week
  • You have at least 1 year of working experience as a customer service employee, account manager, or a role in a commercial, sales or communication setting
  • You are fluent in English (at least on a B2 level according to the CEFR (Common European Framework of Reference for Languages)
  • You are also fluent in German
  • You know your way around Microsoft Office Desktop applications
  • You have work experience and knowledge of SAP R2/3
  • You preferably live near Terneuzen, for example in Goes, Axel, Oostburg or Middelburg
  • You have your own mode of transportation (bicycle, car, moped, or scooter)


Our ideal candidate fits the following profile: a high level of accuracy, an eye for detail and an excellent customer mindset.
Starting date of the vacancy
You will start your new job as soon as possible.

Does this vacancy appeal to you and do you feel you are a good match for this job? Please use the “solliciteer direct” button to apply online.

The application process

  • Apply online via the “solliciteer direct” button
  • To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
Is the vacancy still featured on the Manpower website? This means that the position is still available.
We are looking forward to your online application!

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