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Customer service employee French Spanish and English speaking KLM Amsterdam

Klant: Cygnific
Opleidingsniveau: MBO
Publicatiedatum: 09 december 2018
Uren per week: 40
Salaris: Indicatie per maand
€ 1910,00 per maand € 11,04 per uur
Vacaturenummer: V-0018509

Over de functie

Le français est facile pour toi, tan fácil como el español and how about your English? For this job we’re looking for someone who has a language knot and who wants the customers to be as happy as can be. For this job experience isn’t needed! Does this sound like the perfect job for you and do you want to represent KLM? Read further for more information and apply!
Employment agency Manpower is looking for a customer service employee French, Spanish en English speaking for KLM in Amsterdam.
Working activities:
As a customer service representative you will work directly with travel agents. Your job is to provide them with the best service possible to keep their clients as happy as possible. You will do this through various communication channels like phone, email and chat. Answering the phone will be your main focus.
You will also provide web support for Agent Connect, the Air France and KLM website. If needed you will handle reservations and sales, this is an extra task.
Working hours:
In this job you will work 40 hours a week from Monday till Sunday between 9 am and 7 pm.

Over het bedrijf

The umbrella organization is called Cygnific. Cignific is one of the world leaders when It comes to providing the best customer service experience. The organization has over 900 employees from over 35 countries in 14 different languages.
All the departments have flexible seating: you can choose where you want to sit and with whom so you can meet new colleagues every day. There is also a cafeteria where you can buy fresh meals and sandwiches.
Cygnific gives you opportunities to widen your knowledge and keep growing by picking up new challenges. In the first 3 months you will get an training to make you an expert.   Do you want to be part of this company? Apply by clicking on the orange button.
What does Cygnific offer you?

  • A gross salary of 1,910 euro per month
  • Travel allowance according to the conditions of the client with a maximum of 50 km
  • A fulltime job for 40 hours a week
  • A contract with the client for 7 months with a chance of extension
  • Lots of trainings to make you an expert
  • Holiday allowance and discount on health insurance
  • Lots of social events like an annual Christmas party or BBQ
  • Guaranteed 40 working hours a week


Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You can work and think at least at professional secondary education level
  • You can write and speak the French language fluently
  • You can write and speak the English language fluently
  • You can write and speak the Spanish language fluently
  • You are available to work in the weekends
  • You are available to work fulltime 40 hours a week
  • You live up to 50 km from Amsterdam, for example in Haarlem, Alkmaar or Utrecht
It’s an advance if you already have some experience in a customer service related job
When will you start?
In agreement, you will start as soon as possible
Do you recognize yourself in this profile? Apply online via the “solliciteer direct” button.
The application process
  • Apply online via the “solliciteer direct” button
  • Fill out the questionnaire that will appear after you have logged in and wrote down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
Is the vacancy still online on the Manpower website? This means that the position is still available.
We are looking forward to your online application!

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