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Customer Service Representative German language Maastricht

Klant: Vertrouwelijk
Opleidingsniveau: VMBO, LBO
Publicatiedatum: 16 mei 2018
Uren per week: 40
Salarisindicatie: Loon per maand
€ 2200,00 - 2300,00 per maand € 12,72 - 13,29 per uur
Vacaturenummer: V-0017665

Over de functie

Are you skilled in customer service and do you want to work on providing better healthcare? Do you speak German? And are you looking for a fulltime job? Then we are looking for you!
Employment agency Manpower is looking for a Customer Service Representative German language in Maastricht. In this job, you get a job directly at the company.
Working activities
As a Customer Service Representative German language, you will be performing the following working activities:

  • Answer incoming customer calls and e-mails
  • Enter sales orders in the system and follow the order until delivery
  • Resolve and research problems, questions and complaints
  • Support customers with various enquiries about products
  • Track product shipments upon the customer’s request
  • Liaise with shipping, marketing, quality assurance and manufacturing to ensure that Merit’s products are available as soon as possible for shipment to the customer
  • Responsible for the timely and correct handling of reported RGA’s
  • Back-up for other Customer Service Representatives and colleagues.
  • Performs other related duties and tasks as required

Over het bedrijf

About the company
This medical company focuses on improving healthcare for consumers. Together with your colleagues, you work on achieving that vision every day. The happiness of the customer begins and ends with good service. Your colleagues are result driven and team oriented.
At the moment we are not able to provide you with information about the company/organization. Further on in the application process, we will inform you about this.
You will work during office hours.
What do we offer you?

  • A gross salary of 2.200 - 2.300 euro per month
  • Reimbursement of travel expenses of 0,19 euro per km
  • A fulltime job for 40 hours a week
  • A contract with the company after 1040 working hours through temp. agency
  • The opportunity for a permanent contract

Functie eisen

Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You have an Education and experience equivalent to a high school diploma, with one or more years of post High School education preferred
  • You have a minimum of 2 years working experience as a customer service representative
  • You master the German language in speech and writing at a (near) native level
  • You master the English language at a good workinglevel in speech and writing
  • Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs. Ability to become skilled in the use of Merit's AutoCAD software.
  • Ability to work effectively as part of a team and make decisions quickly and accurately.
  • Knowledge of applicable customer service techniques and the ability to apply those techniques while working with the public.
  • You are available for a minimum of 40 hours per week
  • You live up to 40 km from Maastricht, for example in Geleen, Heerlen or Valkenburg

Starting date of the vacancy
In agreement, you will start as soon as possible.
Do you recognize yourself in this profile? Apply online via the “solliciteer direct” button.
The application process
  • Apply online via the “solliciteer direct” button
  • Fill out the questionnaire that will appear after you have logged in and wrote down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company

Is the vacancy still online on the Manpower website? This means that the position is still available.
We are looking forward to your online application!

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