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Technical support representative IT Maastricht

Klant: Vertrouwelijk
Opleidingsniveau: HBO
Publicatiedatum: 24 januari 2018
Uren per week: 40
Salarisindicatie: Loon per maand
€ 2400,00 - 2600,00 per maand € 13,87 - 15,03 per uur
Vacaturenummer: V-0013504

Over de functie

Do you want to help our customers achieve their goals better and faster by innovating and digitizing? Does customer care come naturally to you? Would you like to raise the bar on the support team of a multinational company in Maastricht? Then Manpower is looking for you.
Employment agency Manpower is looking for a technical support representative in Maastricht.
Working activities
As a technical support officer you will be performing the following working activities:

  • Responding to questions, requests, and problems received via the ticketing system or email
  • Ensuring users are receiving prompt and efficient support and answers
  • Assisting in creating documentation to ensure accuracy and consistency
  • Setting up working processes and continuously looking for improvements

Over het bedrijf

About the company
This large multinational is ever growing and it is looking for employees who can help realize their ambition. The company develops software platforms to improve the digital customer experience. At the moment we are not able to provide you more information about the organization. Further on in the application process, we will inform you about this.
What do we offer you?

  • A gross salary in the range of 2,400-2,600 euro’s per month, depending on age and work experience
  • Reimbursement of travel expenses on conditions of the client
  • A fulltime job for 40 hours a week
  • The opportunity for a permanent contract

Functie eisen

Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You at least have a higher-level education degree (HBO/Bachelor degree)
  • You have a minimum of 2 years of (technical) helpdesk experience
  • You have a technical background
  • You are fluent in written and spoken English
  • You are accomplished at using Microsoft Excel
  •  You are available for a minimum of 40 hours per week
Preferably you have strong communicative skills and you are analytical and service oriented.
Starting date of the vacancy
This job starts from 5 February 2018.
Do you recognize yourself in this profile? Apply online via the “solliciteer direct” button.
The application process
Apply online via the “solliciteer direct” button
  • Fill out the questionnaire that will appear after you have logged in and wrote down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
Is the vacancy still online on the Manpower website? This means that the position is still available.
We are looking forward to your online application!