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Customer support employee Illumina Eindhoven

Publicatiedatum: 04 december 2017
Regio: Noord-Brabant
Opleidingsniveau: MBO
Vakgebied: HR/P&O/juridisch
Aantal uren per week: 40
Full time/Part time: Fulltime
Client: PRO Unlimited
Salarisindicatie: Loon per maand
€ 2300,00 per maand € 13,29 per uur
Vacaturenummer: V-0007371

Over de functie

As a Customer Support employee you will be taking the lead in driving continuous improvement regarding the customer experience for our customers in a specific region. 

Employment agency Manpower is looking for a Customer Support employee for Illumina in Eindhoven.
 
Working activities
As a Customer Support employee you will be performing the following working activities:

  • Liaising with sales and internal support functions to deliver the best service for all the customers
  • Independently solve issues

Over het bedrijf

Illumina is a global company with a vision to be the leading provider of integrated solutions that advance the understanding of genetics and health. Their goal is to improve human health by enabling our customers to accelerate the collection, analysis, and application of biological information. Their broad portfolio of leading-edge sequencing and array-based solutions address a range of genomic complexity and throughputs, enabling researchers to select the best solution for their scientific challenge. Headquartered in San Diego, California, Illumina employs more than 5000 people worldwide. In this position you will work for the European Distribution Center of Illumina located in Eindhoven.  
The working hours for this position are between Monday and Friday from 9.00 until 18.00 hour.
 
What do we offer you?

  • A gross salary of 2.300 month
  • Reimbursement of travel expenses of 0,19 euro per km
  • A fulltime job for 40 hours a week
  • The opportunity for a permanent contract

Functie eisen

Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You have a university of applied sciences degree, and 
  • you have 1 year of working experience as a customer support employee or in a comparable role, for example as customer service worker, help desk employee, service desk staff member or client support labourer 
           OR
  • You have a intermediate vocational educational level 4 degree, and
  • you have 3 years of working experience as a customer support employee or in a comparable role, for example as customer service worker, help desk employee, service desk staff member or client support labourer 
  • You have experience in a manufacturing environment
  • You master the English language in speech and writing
  • You master the Italian language in speech and writing
  • You have experience in working with SAP (especially order entry)
  • You are available for 40 hours per week
  • You live up to 50 km from Eindhoven, for example in Helmond, Tilburg or Venlo 

If you have excellent communication skills and you are a real team player than you fit perfect on this vacancy.

Starting date of the vacancy
In agreement, you will start as soon as possible

The application process
  • Apply online via the “solliciteer direct” button
  • Fill out the questionnaire that will appear after you have logged in and wrote down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company

Customer support employee Illumina Eindhoven