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Customer service employee native German Dow Chemical Terneuzen

Publicatiedatum: 08 december 2017
Regio: Zeeland
Opleidingsniveau: MBO
Vakgebied: Contact Center
Aantal uren per week: 40
Full time/Part time: Fulltime
Client: Dow Chemical
Salarisindicatie: Loon per maand
€ 2100,00 - 2600,00 per maand € 12,14 - 15,03 per uur
Vacaturenummer: V-0002718

Over de functie

Sprechen Sie Deutsch? Do you always put the customer’s wishes first and are you looking for a fulltime job in the area of Terneuzen? If you also have previous work experience in a customer service environment, you might be the perfect candidate for this job!
Employment agency Manpower is looking for native German speakers for the vacancy of customer service representative at Dow Chemical in Terneuzen.
Working activities
As a customer service employee at the Dow Service Center, you will be working in Dow's customer service department. This department provides clients will all forms of support during their process of ordering goods. The customer service department connects internal organization with clients and third parties such as suppliers.

What will your main activities be?

  • Control and manage the order process (from order placement to delivery)
  • Solve problems if necessary
  • Cooperate with other departments and teams

Over het bedrijf

Dow Service Centre
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China).
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!
In this position, you will work during office hours.
What do we offer you?

  • Gross monthly salary between 2,100 and 2,600 euros
  • Reimbursement of travel expenses at 0,19 euro per km
  • Full compensation of Westerschelde tunnel expenses
  • Access to E-learning platform Studytube via Manpower
  • Fulltime job of 40 hours a week (24 or 32 hours possible!)
  • A vacancy for a longer period of time

Functie eisen

When do you qualify for the job of customer service representative? When you:

  • Have at least an intermediate vocational education level 4 (MBO 4) degree
  • Have worked as a customer service representative or similar in an international organisation for at least 1 year
  • Have a good to excellent command of the English language (C1 level)
  • Are a native German speaker and have an excellent command of the German language, both verbal and written
  • Can work 40 hours per week (24 or 32 hours per week is also possible)
  • Live up to 75 km from Terneuzen, for example in Goes, Middelburg or Hulst, or are willing to relocate to the Terneuzen area
  • Possess your own means of transportation (bicycle, moped, scooter or car)
  • Can apply for a Code of Good Conduct (VOG)
  • Are not currently in mediation for a job at Dow or the Dow Servicecenter
  • Possess a valid work permit for the Netherlands
Start date
In agreement, you will start work immediately.
Does this vacancy appeal to you and do you feel you are a good match for this job? Please use the “solliciteer direct” button to apply online. 
The application process
- Apply online via the “solliciteer direct” button
- To speed up the application process, we kindly ask you to send your CV in English
- Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
- Assessment of your application will be performed based on your CV, the questionnaire and any additional information provided
- The local Manpower office will contact you for an interview by phone or a live interview at Manpower
- Possibly, a job interview will be scheduled with you and the company
Is the vacancy still featured on the Manpower website? This means that the position is still available.
We are looking forward to your online application!

Customer service employee native German Dow Chemical Terneuzen