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Customer service employee Turkish and Flemish Dow Chemical Terneuzen

Klant: Dow Chemical
Opleidingsniveau: MBO
Publicatiedatum: 27 augustus 2018
Uren per week: 40
Salarisindicatie: Loon per maand
€ 2100,00 - 2600,00 per maand € 12,14 - 15,03 per uur
Vacaturenummer: V-0002718
Interessant voor jou
  • Reiskostenvergoeding
  • Pensioenregeling
  • Extra studie- en opleidingsbudget
  • Gratis parkeergelegenheid

Over de functie

You have a strong customer mindset and experience in customer service. You are fluent in English, Flemish and Turkish. You are available for at least 24 hours a week. Did we just describe you? If so, you could be the new customer service employee at Dow in Terneuzen!

Manpower is looking for an English, Flemish and Turkish speaking customer service employee on behalf of Dow Chemical in Terneuzen. 

Responsibilities
As a customer service employee you will be working at the Dow Service Center. The customer service department supports clients during the order processes phase: from entering the order in the various systems up to the delivery of the product. The customer service department serves as the connection between the internal organization, clients and third parties, such as suppliers.

What are you going to do?

  • Control and manage the process of an order, from order to delivery
  • In case of changes, errors, or mistakes you have to adress the right people to solve the problems
  • Cooperate with other customer service teams, planner, logistic operators, and administrative employees

What do we offer you?
  • Reimbursement of your expenses for a job interview (hotel, flight, etc)
  • Gross salary between €2.100,- and €2.600,- per month
  • Reimbursement of your expenses for relocation and hotel durings first 6 weeks of employment
  • Relocation fee of €3600,- (to be received within 6 months)
  • A full-time job of 40 hours a week
  • ​Fixed term Manpower contract at the Dow Service Centre
  • Possibility of a permanent contract with Dow Chemical in the long run
  • A vacancy for a longer period of time
  • Reimbursement of travel expenses of 0,19 euro per km
  • Full compensation of Westerschelde tunnel expense
  • Six weeks trial subscription at Bodyline Sports and Healthcenter
  • Free access to Manpower's online training platform StudyTube

Over het bedrijf

Dow Service Centre
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China).
 
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!

To keep improving your skills, Manpower offers an online learning platform (Studytube) which allows you - without obligation and free of charge - to study. Which keeps you future-proof for the demanding labour market of today!

Functie-eisen

Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You have at least an intermediate vocational education (EQF level 3)
  • You have at least 1 year working experience in customer service in an international organization
  • You are fluent in Turkish (at least C1 level)
  • You are also fluent in Flemish (at least C1 level)
  • You have a good command of the English language on at least B2 level
  • You are available for 40 hours per week (32 hours is also possible) 
  • You have an EU citizenship OR you are a non-EU citizen in possession of a valid residence and work permit

Starting date of the vacancy
In agreement, you will start as soon as possible

Do you recognize yourself in this profile? Apply online via the button.

The application process
-    Apply online via the button
To speed up the application process, we kindly ask you to send your CV in English
-      Fill out the form
-      Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
-      The Manpower office will contact you for an interview by phone or a live interview at Manpower
-      Possibly, a job interview will be scheduled with you and the company

We are looking forward to your online application!

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