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Customer Care Specialist Albelli Den Haag

Klant: Albelli
Opleidingsniveau: MBO
Publicatiedatum: 03 januari 2018
Uren per week: 32
Salarisindicatie: Loon per maand
€ 1573 per maand € 11,40 per uur
Vacaturenummer: V-0010009

Over de functie

Would you like to work at a company who recently has been named one of the top 5 employers in the Netherlands? Do you speak one of the following languages: German, French or Swedish? Do you have any experience in a customer service environment? Are you someone who works well in a team and has a real hands-on mentality? Do you have no plans to go on vacation until december and live in or near the area of The Hague? If that is the case, we are looking for you!

For our client Albelli (Albumprinter) in The Hague, Manpower is looking for an enthusiastic customer care specialist who speaks multiple languages.

About your job as customer care specialist
As customer care specialist you will be available for questions and comments from customers. In this role, you will be answering phone calls about different topics, for example, questions about products, orders or delivery. Besides phone calls, you will also be answering questions by chat or e-mail. Not only will you be answering questions, you will also be giving advice about products. Thanks to you, customers will be able to make the most of their photo albums!

What makes this job interesting?

  • A parttime job with a guaranteed number of hours (24-32 hours a week)
  • Gross salary of 11,40 euro per hour
  • Travel allowance of 0,19 euro per km, when you live at least 10 km from The Hague (until max. 40 km)
  •  A temporary job, when you do well you have a chance to prolong this period
  •  A boost for your resume by working for an international company

Over het bedrijf

About your new employer, Albelli!
As customer care specialist you will be working at Albumprinter in The Hague. Albumprinter is one of the biggest suppliers of photoproducts in Europe. Working for Albumprinter means you will be working in a dynamic, flexible, and humoristic environment. 
The Hague is the location where all European photo products are being produced. This includes photo products from The Netherlands, Belgium, Germany, France, Sweden, Norway, UK and Spain. 

Working at Albumprinter means, being part of an international team of customer care specialists who like to give an excellent customer journey. You will be helping customers from The Netherlands, Belgium, France, Germany, Sweden and the United Kingdom. 

Working hours
On work days Albumprinter is open from 9.00 – 21.00 hrs, on Saturday from 10.00 – 18.30 hrs and Sunday from 12.30 – 21.00 hrs. 

Your work schedule will be planned accordingly. 

Functie eisen

Our ideal customer care specialist matches the following profile:

  • Native speaker of German, French or Swedish language
  • Excellent communication skills, spoken and written also in English
  • Available for at least 32 hours per week
  • Able to work flexible hours, also on the weekend and evenings
  • Team player
  • Someone who has no scheduled holidays between now and the January 2018
  • Available to take part in a fulltime training for 2 weeks (as soon as it is clarified what the date is of the training)
  • Someone who lives within a range of 40 km from The Hague, for example in Rotterdam, Delft, Leiden or Zoetermeer

Start date vacancy
You can start as soon as possible!

How can you be considered for this job as soon as possible?
  • Apply online through the orange button 'Solliciteer direct'
  • Fill out the questionnaire (you will receive an e-mail within a few minutes after you have applied for the vacancy)
  • Complete this questionnaire as soon as possible so we can take your application into consideration
  • Review of your application based on your resume and further information
  • Is this vacancy still online on the Manpower website? Then you can still apply for the job!
  • For this job, it's important that your resume is up to date. Please make sure that you add an up to date resume during your application