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Customer service employee Italian Dow Chemical Terneuzen

Klant: Dow Chemical
Opleidingsniveau: MBO
Publicatiedatum: 21 maart 2018
Uren per week: 40
Salarisindicatie: Loon per maand
€ 2100,00 - 2600,00 per maand € 12,14 - 15,03 per uur
Vacaturenummer: V-0003069

Over de functie

Ciao! Parli italiano? Have you also mastered the English language? Do you have a customer mindset as well as experience in customer service? Then Manpower might have a great job for you! Keep on reading to find out if this vacancy is the perfect fit for you.

Manpower employment agency is looking for fluent Italian speakers for the vacancy of customer service representative at Dow Chemical in Terneuzen.

Cosa vuoi fare?
As a customer service employee you will be working in the customer service department. This department supports clients during the order processes phase: from entering the order in the various systems up to the delivery of the product. The customer service department serves as the connection between the internal organization, clients and third parties, such as suppliers. During an average working day you might be doing the following activities:

  • Control and manage the process of an order, from order to delivery
  • In case of changes, errors, or mistakes you have to adress the right people to solve the problems
  • Cooperate with other customer service teams, planner, logistic operators, and administrative employees

Over het bedrijf

Della compagnia
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China).
The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!

Cosa possiamo offrire?

  • Reimbursement of your expenses for a job interview ( hotel, flight, etc)
  • Gross salary between €2.100,- and €2.600,- per month
  • Reimbursement of your expenses for relocation and hotel durings first 6 weeks of employment
  • Relocation fee of €3600,- (to be received within 6 months)
  • The opportunity to apply for a permanent contract
  • Reimbursement of travel expenses of 0,19 euro per km
  • Full compensation of Westerschelde tunnel expense
  • Six weeks trial subscription at Bodyline Sports and Healthcenter
  • Free access to Manpower's online training platform StudyTube

Functie eisen

Requisiti funzionali
To qualify for this job, it is important that you meet the following requirements:

  • You have at least 1 year of working experience with customer service in an international organization
  • You are available for 40 hours per week (32 hours is also possible)  
  • You have at least an intermediate vocational education (EQF level 3)
  • You are fluent in Italian, both in speech and writing (at least C1 level)
  • You als speak and write English at a B2+ level
  • You are able to apply for a Code of Good Conduct (VOG)

Data di inizio
In agreement, you will start working as soon as possible

Do you recognize yourself in this profile? Apply online via the button. Buona fortuna!
Procedura di applicazione
  • Apply online via the button
To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
  • The Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
We are looking forward to your online application! Arrivederci!