Customer service employee native German Dow Chemical Terneuzen | Terneuzen | Parttime | Manpower Vacaturenr: 37136806

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Customer service employee native German Dow Chemical Terneuzen

Publicatiedatum: 09 augustus 2017
Regio: Zeeland
Opleidingsniveau: MBO
Vakgebied: Contact Center
Aantal uren per week: 24
Full time/Part time: Parttime
Client: Dow Chemical
Salarisindicatie: Loon per maand
€ 2100,00 - 2600,00 per maand € 20,19 - 25,00 per uur
Vacaturenummer: V-0002718

Over de functie

You have a strong customer mindset. You master the English and German language in speech and writing. You are at least available for 24 hours a week. Then, you could be the new customer service employee at Dow in Terneuzen!

On behalf of Dow Chemical in Terneuzen is Manpower looking for an English and German speaking employee with experience in customer service. Curious what this job is about? Read this vacancy further and apply online!

Responsibilities
As a customer service employee you will be working at the customer service department. This department supports clients during the order processes phase: from entering the order in the various systems up to the delivery of the product. The customer service department serves as the connection between the internal organization, clients and third parties, such as suppliers.

Job Expectations

  • Performing near due and past due collection activities
  • Managing orders that are being held on credit block
  • Applying payments and performing off sets
  • Resolving customer short payments
  • Investigating and resolving discrepancies on customer accounts
  • Additional transactional activities, including but not limited to tax certificate updates, web portal review, document retrieval, and customer contact information updates

Over het bedrijf

About the company
Dow Chemical combines the power of science and technology in order to improve things that are essential to the progress of human kind. Dow Terneuzen is Dow Chemical's second biggest production location in the world. Almost 1700 people are actively working at Dow Terneuzen. 

Part of Dow is Dow Servicecenter. As an independent company, Dow Servicecenter delivers customized services to the Dow business and joint ventures throughout Europe, the Middle East, Africa and India. Among customized services, Dow Servicecenter also offers logistics services and administrative services such as billing and purchasing. Dow Servicecenter is a worldwide industry key player with more than 600 employees and more than 45 different nationalities. This means that Dow Servicecenter is filled with a great variety of people with each there own talents. 

To keep improving your skills, Manpower offers an online learning platform (Studytube) which allows you - without obligation and free of charge - to study. Which keeps you future-proof for the demanding labour market of today!

What do we offer you?

  • Gross salary between 2.100 – 2.600 euros per month
  • Permanent contract is a possibility
  • Reimbursement of travel expenses of 0,19 euro per km
  • Reimbursement of Westerschelde tunnel expense
  • Online training platform via Manpower (StudyTube)

Functie eisen

Job requirements
To qualify for this job, it is important that you meet the following requirements:

  • You have at least 1 year working experience with customer service in an international organization
  • You have at least an intermediate vocational education (MBO 4) 
  • You master the English language on C1 level
  • You also master the German language
  • You are available for a minimum of 24 hours per week (32 hours or 40 hours is also possible) 
  • You live up to 75 km from Terneuzen, for example in Goes, Middelburg or Hulst or willing to relocate nearby Terneuzen
  • You have your own transportation (moped, scooter or car) OR you ar willing to buy your own car or scooter to travel
  • You are able to apply for a Code of Good Conduct (VOG)
  • You are not already in mediation for a job at Dow
  • You are in the possession of a valid work-permit for the Netherlands

Starting date of the vacancy
In agreement, you will start as soon as possible

Do you recognize yourself in this profile? Apply online via the button.

The application process
-    Apply online via the button
To speed up the application process, we kindly ask you to send your CV in English
-      Fill out the questionnaire 
-      Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
-      The Manpower office will contact you for an interview by phone or a live interview at Manpower
-      Possibly, a job interview will be scheduled with you and the company

We are looking forward to your online application!

Customer service employee native German Dow Chemical Terneuzen