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Customer service employee creditors Dutch team in Prague

  • Vestiging: Center of Recruiting Excellence
  • Regio:
    • Noord-Holland
  • Opleidingsniveau:
    • HBO
Vacature kenmerken
  • Vestiging: Center of Recruiting Excellence
  • Regio:
    • Noord-Holland
Vacature kenmerken

Over de functie

You have excellent communication skills and are able to communicate in English and Dutch. The willingness to learn, great teamplayer and good understanding of the Microsoft Office programms describes you all the way. Does this sound interesting to you? Read further to find out what we can offer you!

Employment agency Manpower is looking for a customer service employee / cash collection agent for our international client who also has a location in Prague.

What are your responsibilities?
You reach out to customers to collect payment for overdue bills, loans, or other payments. You act as the liaison between creditors and customers and manages overdue accounts.

Your other responsibilities include:
• Ensuring that correct solutions are found and involving other departments in resolving problems when needed
• Actively participating in preventive maintenance, by documenting common problems and scripts for customer support in the Service Desk knowledge base
• Understanding the customer’s business needs and achieving and maintaining a high customer satisfaction ratings
• Developing and improving your product knowledge, business- and professional skills

What makes this job interesting?
• A gross salary of 11,29 euro per hour
• Contract at our client
• Fulltime job for 40 hours a week
• Develop yourself in a dynamic international environment and gain valuable international work experience while working in a Dutch team
• Relocation bonus
• Wide range of benefits (meal and wellness coupons, 5 weeks of holiday, health insurance and bonus schemes etc.)
• Professional growth based on performance

Over het bedrijf

About the enterprise
Join a global management consulting, technology services and outsourcing company, with approximately 336,000 people serving clients in more than 120 countries.

The organization has a dedicated team of specialists who work on outsourcing projects for clients from different countries. These are long-term partnerships with clients for whom they manage and provide specialized business operations, such as finance and accounting, IT, applications development and maintenance, and HR. Currently they are looking for talent people to join their international team in Prague.

The working hours for this position are between 8.30 – 17.00 hours.

Functie eisen

Job requirements
To qualify for this job, it is important that you meet the following requirements:
• you are fluent in English and also Dutch (English is most important!)
• you have strong attention to detail
• you have great communication and interpersonal skills
• you are enthusiastic, with a positive attitude and a strong willingness to learn
• You are a team player
• You have a good understanding of Microsoft Office (MS Word, MS Excel, MS Outlook)

Starting date of the vacancy
You will start as soon as possible

Do you recognize yourself in this profile? Apply online via the “solliciteer direct” button.

The application process
Apply online via the “solliciteer direct” button
- Fill out the questionnaire that you will receive via e-mail within a few minutes (without your answers we are not able to further process your application)
- Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
- Manpower will contact you for an interview by phone or a live interview at Manpower
- Possibly, a job interview will be scheduled with you and the company

Is the vacancy still online on the Manpower website? This means that the position is still available.
We are looking forward to your online application!

Customer service employee creditors Dutch team in Prague