Brokerage Support Agent Maastricht Airport

Are you looking for a full-time administrative and customer-focused position in logistics? As a Brokerage Support Agent in Maastricht, you play an important role in supporting brokerage operations and keeping processes running smoothly. You will work in an international logistics environment where accuracy, communication, and teamwork are key. This is a temporary position until the end of February 2027. Keep on reading!

As a Brokerage Support Agent, you ensure that administrative and customer-related processes are handled correctly and efficiently. You work closely with colleagues and help maintain high service levels for customers and internal stakeholders.

Your tasks include:

• Handling internal and external email communication professionally and efficiently
• Providing customer support by phone with a focus on service quality
• Processing and maintaining accurate data and administration
• Supporting brokerage activities with administrative tasks
• Working together with colleagues to resolve issues and improve processes
• Monitoring compliance with internal procedures and external regulations
• Maintaining clear and accurate records in company systems

What's in it for you?

• Gross salary of €3,000 per month
• Travel allowance according to the applicable scheme
• Pension accrual
• Full-time position of 40 hours per week
• Temporary employment contract through Manpower
• Opportunity to gain experience within an international logistics environment
• Professional and supportive team environment
• Temporary assignment until the end of February 2027, with the possibility of extension

You will be joining an international organisation specialising in transport, storage, and logistics services. The company provides end-to-end solutions, including warehousing, distribution, and product handling for customers across various industries.

Working hours
In this full-time role, you will work:

• Monday to Friday
• 08:00 to 17:00

• Experience in customer service or administrative support
• Fluent communication skills in both Dutch and English, spoken and written
• Availability of 40 hours per week
• Strong communication skills
• Good attention to detail and an accurate working style
• Team-oriented mindset
• Basic knowledge of Microsoft Office, including Outlook and Excel
• Ability to work in a structured and organised manner

Do you want to work as a Brokerage Support Agent in Maastricht and contribute to the success of an international logistics operation? Then apply today!